Requesting an account on Arrhenius HPC¶
Warning
This information is for national NAISS users. For allocations via EuroHPC, see Access for EuroHPC users unless you have been explicitly told that your EuroHPC project is handled in the same way as a national NAISS project.
In order to get access to Arrhenius HPC you need to request a login account via SUPR.
- Go to the accounts page. On this page you will be able to see your existing accounts and their status.
- Press
Request Account on Arrhenius HPC @ NAISS. If you already have a NAISS username, that will be reused. Otherwise, you have two options to select a username:- Use the dropdown list to select one of the suggested usernames (from earlier systems or automatically constructed).
- Enter another choice in the
Requested Usernametext box. This will cause a manual check that will add some time to the process.
- Press
Request Accountto proceed.
Accepting the NAISS General Terms of Use¶
For Arrhenius HPC, you need to accept the NAISS General Terms of Use. If you have not already accepted them, you will be redirected to the page where you do that. If needed, read more about the alternatives you can use.
Setting password and registering two-factor authentication¶
You should automatically get to this page for your Arrhenius HPC
account when you have requested an account and accepted the NAISS
General Terms of Use. Otherwise, you get here via the Set Password
and Two-Factor Authentication button in the table on the accounts
page. If your Account Request was
waiting for project membership and/or a manual username check, you
will get a link to this page in the email sent when the account is
created.
You need a TOTP application for the two-factor authentication. Follow the instructions on that page to install a TOTP app if needed. Then scan the QR code with the TOTP app and enter your desired Arrhenius HPC password and the first verification code from the TOTP app to complete the process.
Accounts are created and updated every 10 minutes on Arrhenius HPC. See below for how to check the progress.
Checking login account status¶
The status of your account creation can be seen on the accounts page.
| Table | Status | Explanation |
|---|---|---|
| Existing account | missing -> enabled transferring password/TOTP |
Being created on Arrhenius HPC within 10 minutes |
| Existing account | enabled | You should be able to login |
| Existing account | inactive | Inactive due to not being a member of a current project |
| Existing account | disabled | Disabled for other reasons - if you do not know why, use the Get Support button to ask |
| Account request | PI to approve your membership in a project with allocation on Arrhenius. | Waiting for PI to approve your membership |
| Account request | You to accept the NAISS General Terms of Use. | Waiting for you to do that |
| Account request | Centre to create your account | Waiting for check of selected username |
Changing password or two-factor authentication¶
If you need to change your password, go to the accounts page and use the "Change Password" button in the table for your Arrhenius HPC account. If that is not available for your account, use the "Get Support" button instead and submit a support ticket asking for a password change.
A password change may take up to 10 minutes to propagate to Arrhenius HPC. When the account status changes from "enabled transferring password" to "enabled" the new password is in place.
If you need to change your two-factor authentication, go to the Accounts page in SUPR and use "Get Support" button and submit a support ticket asking for a change of two-factor authentication. Before you do this, please check that you are using the right two-factor code (for Arrhenius HPC and not something else) and that the time on your device is correct.
Source repository